Privacy Policy for Hands on Health Studio Ltd

Introduction

Welcome to Hands on Health Studio Ltd (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our yoga and Pilates studio or website, www.handsonhealthsheffield.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

Personal Information

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit/debit card details and billing information.
• Health Information: Any health-related information you provide to ensure the safe and appropriate provision of our services.
• Demographic Information: Age, gender, and other demographic details.

Non-Personal Information

• Usage Data: Information about how you use our website, products, and services.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To deliver yoga and Pilates classes, workshops, and other services you request.
• To Process Payments: To process your payments and manage your account.
• To Communicate: To send you updates, newsletters, and marketing communications.
• To Improve Services: To understand how you use our services and to enhance your experience.
• To Ensure Safety: To ensure your health and safety during our classes and services.
• To Comply with Legal Obligations: To comply with legal and regulatory requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties, including:

• Service Providers: Companies that provide services on our behalf, such as payment processing, email delivery, and customer service.
• Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our customers or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Correct Your Information: Request corrections to any inaccurate or incomplete personal data.
• Delete Your Information: Request the deletion of your personal data.
• Object to Processing: Object to our processing of your personal data.
• Data Portability: Request the transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at [contact email or address].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 Hands on Health Studio Ltd
21 Hillsborough Road, Sheffield, S6 4JL
07714 785 431
hello@handsonhealthsheffield.com

Effective Date: 29th May 2024

Our Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website. By continuing to browse this website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers which we store in your browser or the hard drive of your computer (with your agreement). Cookies contain information which is transferred to your computer’s hard drive.

You can find more information about the purposes of the cookies we use below:

• WordPress Cookies
  WordPress is the content management system used by this website. WordPress uses cookies to keep track of logged in users.
• Wordfence Security (WordPress security plug-in)
  Wordfence is a security plug-in for WordPress and helps keep the site safe and secure. This plug-in will check you’re a real human visitor and your geographical location.
• Google Maps (for the display of interactive maps)
  Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps.
• Embedded Content (e.g. YouTube videos)
  Occasionally, the webmaster may embed content from other sites and services into web pages (for example, embedding a YouTube video into a page). When third party services are used like this, they will usually set their own cookies in addition to the cookies listed above.
• Social Media Sharing
  To enable our users to share links to our pages on their own social media channels.
• Cookie Notifications
  Ironically, to keep track of whether we have shown you the cookie notification message (and your acceptance), we need to set a cookie.

Controlling and blocking cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

More information

For more information, including how to control and disable cookies, please visit cookiesandyou.com.